Amazon clone script is a multi-vendor marketplace, and its workflow is divided into two sections.
Workflow for Customers:
- Customers use their details to login/register on the website/app.
- Browse the products by category, using advanced criteria such as 4 star and higher ratings, price, size, and so on.
- When a suitable product is found, the buyer selects it and orders it, either online or by paying on delivery.
- Within 2-5 days, the order is delivered to the customer.
Workflow Registration for Vendors and Sellers:
- Vendors/Sellers create an account. When they register, they submit the products and other details to the Amazon clone Script marketplace.
- The admin verifies and approves the products.
- Only after approval are the products published on the site, and clients can begin placing purchases.
Order Flow from Vendors/Sellers:
- When a consumer places a purchase, the seller receives the order automatically.
- The seller will next check the stock availability and, if it is out of stock, will change the status using the catalogue feature.
- If the goods is available, the seller can either ship the order themselves or request your shipping services. If the customer chooses self-delivery, they pack the purchases and ship them to the buyer’s address after paying the carrier fees. The order would be picked up from the seller’s location and delivered to the customer for fulfilment by you.
- The shipment is confirmed after shipping and delivering the order, and the specified money is deposited to the seller’s account.
Doesn’t that sound simple? However, in order to have this workflow executed, you may need to confer with experienced hands, such as an ecommerce development company that is familiar with various languages, frameworks, and complex technological tools.
Amazon Clone Marketplace Advantages
All of the basic features of an eCommerce store, such as product listing, enhanced search, order tracking, cart and wishlist, packing and shipping, payment systems, dispute and returns, ratings and reviews, contact us/customer assistance, CMS, CRM, stock control, admin panel, and so on, should be included in your Amazon clone script.
However, in order for it to be lucrative, ensure that the characteristics and features described below are integrated into your Amazon Clone marketplace.
Primary Features in Amazon Clone:
According to statistics, the user interface and usability of a website account for 75% of its reputation. When creating your Amazon online clone, make sure the website incorporates all of the design aspects, has advanced search and sorting capabilities, and has a wonderful user interface. The page load time and responsiveness should not be overlooked. Both of them are directly connected to user pleasure and loyalty.
A diverse selection of products:
Having a large assortment in the store is the most important component in business success since clients will not have to browse for alternative sites when looking for a specific category. So, how do you go about doing it? By collaborating with many vendors and merchants, keeping inventory on hand, and advertising it on your Amazon website clone.
Management of the supply chain:
Ensure timely and trouble-free delivery. When you have a budget, invest in warehouses where you can hold the product and ship it later based on demand.
Alternatively, you can grow your supplier network so that clients can receive things swiftly and without any regional issues, and you can run your business without a warehouse.
Options for Shipping and Delivery
Provide a variety of shipping alternatives, such as basic, standard, and premium, so that consumers in a hurry can take advantage of the benefits and receive their products on time. Cart abandonment would be reduced. Customers want delivery alternatives that are flexible in terms of delivery times. Allow customers to choose the delivery manner by providing all of these options as delivery between 9:00 a.m. and 2:00 p.m., and 2:00 p.m. to 7:00 p.m.
Offering several payment choices is the simplest approach to keep consumers. Don’t simply incorporate cashless transaction methods; also provide cash on delivery choices, EMI to consumers on a tight budget, pay later, discounts, and coupons.
Ensure that payment options are open to all customers, not only premium members.
With various subscription models, you may provide your consumers with benefits such as free and speedy delivery, premium membership, and more.
Give them a personalised buying experience. With this tool, you may recommend products and services to your customers based on their previous purchases, special interests, and purchasing behaviour, and you can even suggest them to other consumers with the same information that they are likely to buy.
You may also provide personalised recommendations by merging CRM, algorithms, and synchronising all search queries, customer history, prior transactions, needed items, and other relevant data.
In the eCommerce market, customer service is critical. If a consumer has trouble purchasing or returning a product, or if they have other issues or concerns, customer service will assist them in resolving their issues, reporting issues, and acting on them.
Customers between the ages of 18 and 25 spend more than 90 hours each month on their cell phones. Furthermore, mobile device downloads are expected to reach 258 billion by 2022. As a result, there is no better moment than now to launch a mobile app, as it will help enhance sales retention and drive.
Amazon Clone’s Advanced Features:
Because you will be offering products and services that are currently available on Amazon and other websites, your Amazon clone script must have some X-factor that keeps your customers interested with your site.
The following are some original Amazon features that will help you stand out from the crowd.
AR and VR:
When purchasing a product, the very first thing everyone may do is imagine how it would look on that specific person or location. Okay, augmented reality and virtual reality technology have made this possible.
By including Virtual and Augmented reality into your Amazon clone, you can provide your customers a hands-on experience with your product. For example, if you want to see how a home decor item would look in your home, you may use AR to sample the precise look of that thing in your home.
Many large corporations, including Coca-Cola and Jaguar, are utilising it to enhance customer service and buying decision. IKEA has also created an augmented reality software called Place, which allows customers to install and evaluate furniture in their homes before making a final sale.
Voice search is more like a search function. In this day and age of annoying typers, it will assist clients in searching for a product, placing an order, adding shipping information, making a payment, and so on while working on that instead.
Displays of Video Products
Increase customer happiness by including product videos. Product videos allow you to show customers a range and characteristics of your product. This will also provide them with a preview of the product.
Integrate chatbots into your Amazon website clone to handle all of the routine tasks and basic consumer interactions. Get rid of manual chats and protracted phone calls by integrating Amazon’s Alexa-like chatbots that can interact and support consumers in the best way possible.
This would not only help management, but it would also be cost-effective because the expenses associated with expanding the customer service workforce could be reduced.
And, if the buyer has any questions or is unclear about the features and capabilities, the video display will clarify everything in detail.